Privacy Policy

Last updated: June 22, 2026

radd. ("radd.", "we", "us", or "our") provides an AI-powered text messaging assistant for businesses to communicate with their customers. This Privacy Policy explains what information we collect, how it is used, and your choices regarding that information.

Information We Collect

When you text a business using radd., we may collect:

• Your phone number
• The content of messages you send and receive through the service
• Basic interaction data, such as message timestamps and booking or scheduling requests, needed to respond to you

We do not require you to create an account or provide any other personal information to use the service.

How We Use Your Information

We use the information collected solely to:

• Respond to your messages and requests
• Provide the specific service you are texting about (such as bookings, scheduling, or general questions)
• Maintain and improve the reliability of the messaging service

No Sharing or Selling of Data

We do not sell, rent, or share your information with third parties for marketing purposes. Your phone number and message content are not shared with advertisers, data brokers, or any other unaffiliated third party. Information is only shared with the specific business you are messaging, and with service providers (such as our messaging infrastructure provider) strictly as needed to deliver the service.

Message and Data Rates

Message and data rates may apply, as charged by your mobile carrier. Message frequency varies depending on your interactions with the service.

Data Retention

We retain message data only as long as necessary to provide the service and comply with our legal obligations. You may request deletion of your data at any time by contacting us.

Children's Privacy

Our service is not directed to individuals under the age of 13, and we do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at tryradd@gmail.com.